REFUND POLICY

Refund Policy

Website Name: https://jaysurya.kcec.in/
Website URL: [www.example.com]

1. General Policy

Hamari koshish hoti hai ki hum apne customers ko highest quality products/services provide karein. Agar aap kisi product ya service se santusht nahi hain, toh aap hamari refund policy ke anuroop refund request kar sakte hain.

2. Refund Eligibility

Refund sirf in conditions mein diya ja sakta hai:

  • Product ya service defective ho ya promised description se alag ho.
  • Customer ne payment ke baad 7 din ke andar refund request ki ho (ya aapka chosen time frame).
  • Product unused condition mein ho (agar physical product hai).
  • Digital products ya downloadable content ke liye refund tabhi milega agar product download nahi kiya gaya ho.

3. Non-Refundable Items

Kuch cheezein non-refundable hoti hain:

  • Downloaded digital products (jaise eBooks, software, etc.)
  • Custom or personalized items
  • Sale items ya discounted products
  • Services jo already deliver ki ja chuki hain

4. Refund Process

  1. Refund request bhejne ke liye aap hume contact karein:
    Email: mantumaravi@gmail.com
  2. Hum aapke request ko review karenge aur 3–7 working days ke andar aapko reply karenge.
  3. Agar aapka refund approve hota hai, toh amount aapke original payment method par 7–10 business days mein transfer kar diya jayega.

5. Late or Missing Refunds

Agar aapko ab tak refund receive nahi hua:

  • Apne bank account ko dubara check karein.
  • Credit card company se contact karein (thoda time lag sakta hai).
  • Bank se contact karein (processing mein samay lagta hai).

Agar aapne sab kuch check kar liya aur refund ab bhi nahi mila hai, toh hume contact karein: [aapka email]

6. Contact

Kisi bhi query ya complaint ke liye aap hume contact kar sakte hain:

Email: mantumaravi@gmail.com
Phone: 7879243130
Address (optional): bilashpur

⚠️ NOTE:

Yeh ek general template hai. Agar aapki website:

  • Digital products bechti hai (e.g., PDFs, software)
  • Courses ya memberships provide karti hai
  • Physical products sell karti hai

…toh mujhe batayein, main aapke business ke liye custom refund policy likh dunga, jo aapke liye legally safer aur clear hoga.